TERMS & CONDITIONS

TERMS OF USE

 

ORDERING 

All products on www.adyn.co.uk are in stock and available for order. Occasionally, products are oversold. In this event, orders are fulfilled in the order they are received. Items in your shopping cart are not reserved. Processed orders are subject to payment acceptance and availability.  If additional information is required, you will be contacted via phone or e-mail. Additionally, for security measures it is required that with first time purchases that both the billing address and shipping address match.  If a first time purchase is made with a shipping address that is different than the billing address, your purchase is subject to cancelation. 

If we require additional information, we will make multiple attempts to contact.  We will attempt e-mail and telephone contact, and await response within 48 hours.  The order is subject to cancellation if there is no response from the customer within 48 hours.

 

PAYMENT

ADYN only accepts Paypal. Please ensure that your billing information provided matches your banking records.

 

SHIPPING

We charge standard flat shipping rates for both UK and International orders:

UK: £7.00

International: £20.00

Estimated delivery time for UK orders is 2-4 working days and 7-10 days for all International orders.

All packages are processed for shipping within 24-48 hours of your purchase. Estimated delivery is to be used as a guide only. Delays are not the responsibility of ADYN. We do not ship to P.O. Boxes. 

Direct Signature is required with every purchase.  Upon delivery, signature confirmation is required when the delivery is in acceptance.  If no one is present to sign at the address, FedEx will reattempt delivery.

  

INTERNATIONAL ORDERS

International customers may incur import duty and tax charges. It is recommended to contact your local customs authority to determine the landed price prior to purchase completion. International credit cards will be charged in accordance with applicable exchange rate on the day your card issuer processes the transaction.

 

CANCELLATIONS: 

To cancel an order please email, ?@adyn.co.uk within 24 hours for a full refund. Please be aware refunds can take up to 7 working days for your account to be credited. 

 

GENERAL ENQUIERIES

For any general enquires please email info@adyn.co.uk please allow 24-48 hours for reply.

Our office opening hours are 9am-5pm Monday – Friday, any enquiries sent outside of these hours will be dealt with the following working day.

 

WEBSITE USE

All trademarks, service marks, trade names and photography are the property of ADYN STUDIO LTD. Use is strictly prohibited without the prior written consent from ADYN STUDIO LTD. The logo, designs, advertisements, and photographic images described or displayed on ADYN STUDIO LTD are the intellectual property of ADYN STUDIO LTD and may not be used without written permission.

 

USE RESTRICTIONS

In the event of a package is returned by FEDEX, your payment will be refunded minus the actual fee of shipping, and we will contact you to confirm receipt.

 

POLICY CHANGES

We reserve the right to change this policy at any time. Any changes to our policy will be posted the changes via WWW.ADYN.CO.UK

 

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